Works With Your Phone System

    No vendor lock-in, no custom integrations

    CentralContacts uses standard SIP and tel: protocols — works with any VoIP softphone, SIP client, or IP phone system you already have. Avaya, Cisco, 3CX, Asterisk — click and call.

    Works With Your Phone System feature illustration showing the CentralContacts interface
    Illustration

    Illustration of works with your phone system in CentralContacts

    Key Benefits

    Works with any SIP-compatible softphone
    Standard tel: and sip: URI protocols
    No vendor lock-in — switch providers anytime
    Compatible with existing PBX and IP phone systems
    Perfect for call centres and high-volume environments
    Integrates with Avaya, Cisco, 3CX, Asterisk, and more

    How It Works

    1

    Use Your Existing Softphone

    CentralContacts works with whatever VoIP softphone or SIP client you already have. No new software to install.

    2

    Click Any Number

    Click a phone number in CentralContacts and your softphone opens ready to dial.

    3

    Stay Flexible

    Change VoIP providers without changing your contact management. CentralContacts stays the same.

    Use Cases

    Call Centres

    Agents get a central directory with click-to-call that works with your existing phone system. No disruption.

    Legacy PBX Migration

    Moving from Avaya or Cisco? Keep your contact directory accessible through any new VoIP solution.

    Hybrid Phone Systems

    Mix of desk phones, softphones, and mobile? CentralContacts works with all of them.

    Multi-Site Organisations

    Different sites use different phone systems? One contact directory works across all of them.

    Still hunting for phone numbers?

    Your team is wasting time. Reception can't find contacts. Drivers don't have email. Fix it with one shared directory everyone can actually use.